Returns, Refunds & Payments

PAYMENTS

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We accept the following card payments through Stripe:

Visa

Mastercard

Maestro

American Express

Google Pay

Apple Pay

There are no additional charges other than the price listed on the product page.

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please email [email protected] to arrange a return.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Riders Point, Bridge Street, Bradwell, DBY, S33 9HE, United Kingdom.

Shipping

To return your product, you should mail your product to: Riders Point, Bridge Street, Bradwell, DBY, S33 9HE, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.