Returns, Refunds & Payments

Payments

We accept Visa, Mastercard, Maestro, American Express, Google Pay and Apple Pay through Stripe.

There are no additional payment charges other than the prices shown during checkout.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging. Please email [email protected] before returning an item.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will email you to confirm whether your refund has been approved or rejected.

Approved refunds are issued to the original payment method. The time taken for the credit to appear depends on your card issuer or payment provider.

Exchanges

We replace items if they are defective or damaged. Email [email protected] to arrange an exchange.

Return shipping

Once your return has been arranged, send it to Riders Point, Bridge Street, Bradwell, Derbyshire, S33 9HE, United Kingdom.

You are responsible for return shipping costs. Shipping costs are non-refundable; where applicable, return shipping may be deducted from your refund.